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01:07 PM · Nov 08 ,2025

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Rob Smith - Essential Habits Of An Effective Professional Freelancer

There’s very little to stop anyone becoming a freelancer . In a highly competitive and, in most places, saturated market, you need to make sure your reputation as a freelancer is well-managed and c

General , Business

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Mel Ndiweni - The Bare Bones That Every Freelance Contract Should Have

There are many templates out there for contracts that freelancers can adopt but eventually, you may have to create one for a specific unorthodox project or maybe you just want to take the time to de

workflow , Contracts , Skills , Business

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Kat Neville - Invoice Like A Pro: Design Examples and Best Practices

Your invoice should be prim and proper, so that you can get paid by your clients efficiently. While invoicing is not a fun task, it’s a necessary one: by keeping clients informed of your expectation

Contracts , Invoicing , Clients , Inspiration , Design , Business

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Guest Author - 9 Steps To A Happy Relationship With Your Hosting Provider

by Preeti Pradhan and David Walsh 1. Do Not Go Blind Staring At The Price One of the best and easiest ways to maintain a happy relationship with your hosting provider is to not go blind staring at

backend , dns , Business

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Joana Cerejo - Why Anticipatory Design Isn’t Working For Businesses

Consider the early days of the internet, when websites like NBC News and Amazon cluttered their pages with flashing banners and labyrinthine menus. In the early 2000s, Steve Krug’s book Don’t Make M

User Experience , Design , Business

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Fabio Carneiro - How To Raise Your Email Above Inbox Noise

If we look at email from a signal-to-noise perspective, then one-to-many emails are undeniably in the “noise” category; people are exceedingly good at ignoring them. Even Gmail and Hotmail are helpi

Marketing , Content , Emails , Content Strategy , Business

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Slava Shestopalov - A Comprehensive Checklist For Running Design Workshops

The more workshops you organize, the better you realize how similar they actually are, regardless of the methodology or tool used. I would like to share a comprehensive checklist that will help you

workflow , ux , Communication , Business

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Alexander Dawson - Web Design Checkmate: Using Chess For Success in Web Design

The business of building websites is one of constant change, adaptation and strategy. The way designers and developers build websites is often informed by the methods of others and their own trial a

Web Design , Product Strategy , Business

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Laura Klein - Improving Customer Service with UX - Idiots, Drama Queens and Scammers

For example, your customer service department can have a huge impact on your website’s overall user experience. Similarly, the design of your user experience could have an awfully big effect on your

Customer Experience , ux , Business

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Cameron Chapman - 15 Useful Project Management Tools

There is a huge variety of project management applications out there. Most are general purpose apps, not aimed at any one industry. But there is a growing number of project management apps aimed spe

workflow , Time management , Project Management , Tools , Open Source , Business

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Preeti Pradhan - Get Creative With Your Domain Name

Choosing a domain name for a new client is a difficult task. Domain names are the crux of a website’s existence. A bad name can create a negative impact on branding and the ability to strengthen the

dns , Domains , Resources , Business

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Devansh Bansal - A Roadmap For Building A Business Chatbot

The widespread adoption of chatbots was imminent with the stellar rise and consolidation of instant messaging. However, the accelerated pace at which chatbots have evolved from accepting scripted re

Communication , Design , Business

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Paul Boag - 8 Useful Tips To Become Successful With Twitter

Twitter is the big thing. With everybody from Britney Spears to Barack Obama now on Twitter, it is safe to say the social networking platform has gone mainstream. For many users worldwide Twitter ha

Resources , Guidelines , Business

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Iris Lješnjanin - The Roadmap To Becoming A Professional Freelance Web Designer

Realizing many Smashing readers probably already have a head-start into the world of professional and freelance web design, this post is meant to act as not only a step-by-step guide, but also as a

Contracts , Invoicing , Career , Business

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Leigh Mason - Taking Credit Card Payments Online: What’s Involved?

If you’re looking to integrate a credit card payment solution onto your website, the following steps are a guide to applying for, enabling and taking payments online. At first glance, the prospect o

Security , Web Design , E-Commerce , Payment , Business

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Eran Galperin - So You Want To Build A Software Product

If you like the idea of being your own boss (I certainly do), chances are you get the itch sometimes to create your own product — a product whose direction you control, that you do not have to compr

Software , coding , Customer Service , Business

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Rachel Andrew - Building A Successful Product: Start Small And Listen

Developing a product is one thing, bringing it to market is another. In this article, Rachel explains how to start with a new product, develop and support it over time. Interested in learning more?

Clients , Product Strategy , Business

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Cache Merril - How To Develop Your Business’ Technology Roadmap

When people have an idea for a piece of software or an app, they tend to be pretty energized about getting it to market as quickly as possible. It’s exciting to create an app or piece of software no

workflow , Career , Business

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Austin Gunter - Building Something That Your Users Will Actually Want To Buy

How do you make sure all the software products you spend time building are something that your customers will actually want to buy? It’s one thing to spend a few weeks coding your next big idea. But

workflow , ux , Inspiration , Design , Business

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Paul Boag - How To Create An Information Architecture That Is Easy To Use

When creating the information architecture of a website, users are often overlooked in favor of internal politics and organizational thinking. On larger websites, each departmental silo wants its ow

ux , E-Commerce , Content Strategy , Business

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Jeremy Girard - Getting Work Done Without Working More Hours

The past few months have been challenging for me. I have taken on a host of new responsibilities at work and juggling that added workload has proven to be difficult. Like many web professionals, my

workflow , Productivity , Business

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Kate Kalcevich - How To Hire For Digital Accessibility Roles

I’m currently the Head of Services at Fable, a company that connects organizations to people with disabilities to make user research, design, and development more inclusive. Because of the nature of

User Research , Teams , Accessibility , Business

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Brad Shorr - 5 Copywriting Errors That Can Ruin A Company’s Website

No matter how brilliant a website’s design, no matter how elegant its navigation, sooner or later visitors will decide whether to take action because of something they read. In the end, the effectiv

Content , Web Design , Content Strategy , Copywriting , Design , Business

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Rick Sloboda - How To Improve Your Branding With Your Content

Branding experts hit the nail on the head when they say that a winning brand conveys why you are your prospects’ only solution. If you can’t achieve that, you should at least convey why you are your

Branding , Content , Web Design , Design , Business

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