Apr 13 2010

Mel Ndiweni - Meeting Your Client for the First Time

When I first started out as a freelancer and got my first client – the prospect of meeting him was daunting to say the least. Over time, my confidence grew which led me to write a short overview of

workflow , Clients , Business

Dec 10 2009

Sam Barnes - How To Explain To Clients That They Are Wrong

Music on page load. Home page banner of a jigsaw-puzzle globe with a piece missing. Sometimes you just know that what a client is requesting is wrong and that you have to find a way to tell them. Bu

Clients , Communication , Business

Jul 14 2009

Jeff Gardner - Quality-Price-Ratio in Web Design (Pricing Design Work)

I’m about to make a bold statement. The quality of a design and the monetary cost of producing or procuring that design have absolutely no relationship whatsoever. It’s a bitter pill to swallow, I k

Pricing , Income , Business

Feb 04 2010

Kat Neville - The Art And Science Of The Email Signature

Email signatures are so easy to do well, that it’s really a shame how often they’re done poorly. Many people want their signature to reflect their personality, provide pertinent information and more

Inspiration , Emails , Web Design , Content Strategy , Design

Jul 08 2010

Speider Schneider - Renegotiating The Contract (And Other Tales Of Horror)

You’ve met with the client, done the creative brief and gotten some kind of written agreement or contract. Work has been creative and progressing nicely. The joy and hope for life slowly return as t

Contracts , Clients , Business

Sep 01 2009

Cameron Chapman - 35 Excellent Wireframing Resources

Below are more than 35 resources for creating better wireframes, including tutorials on different methods and a variety of tools available. 1. Wireframing Articles Here are more than twenty wirefr

Tools , Prototyping , Wireframing , Design

Nov 17 2025

Vitaly Friedman - How To Make Your UX Research Hard To Ignore

In the early days of my career, I believed that nothing wins an argument more effectively than strong and unbiased research. Surely facts speak for themselves, I thought. If I just get enough data,

User Research , ux , Design