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01:19 AM · Nov 18 ,2025
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Jon Savage and Simon H. - How To Turn Small Projects Into Big Profit - A Case Study

However, during the course of the first meeting, the client mentions that they don’t have a budget. Being the inquisitive businessperson that you are, you say, “Well, we work with budgets of almost

Clients , Case Studies , Income , Business

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paul-boag 頭像

Paul Boag - Take A Digital Health Check

Have you ever wondered how digitally healthy the organization where you work at really is? If you’re a freelancer or work at an agency, well, have you thought about the health of your clients? I’m

workflow , Teams , Clients , Business

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Jeremy Girard - How To Build Long-Term Client Relationships

Much attention is given to how you kickoff projects, or how best to design and develop websites. But the final stages of the Web design process are never discussed as much as those early and middle

Clients , Income , Business

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Paul Boag - How To Persuade Your Users, Boss Or Clients

Like many in the Web design industry, I have a strange job. I am part salesperson, part consultant and part user experience designer. One day I could be pitching a new idea to a board of directors,

Clients , Communication , Business

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Paul Boag - How To Give Our Clients The Best Deal In Mobile

Are we cheating our clients when it comes to mobile? More precisely, are we allowing our desire for mobile work to get in the way of providing our clients with the best solution for their business n

mobile , Clients , Business

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Kristina Podnar - Keeping Your Business And Clients Safe With Digital Policies

Digital workers, especially web designers and developers, need to recognize that policy influences their products online much as it does offline. Whatever the scale of our enterprise — whether a lar

workflow , Clients , Business

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stevensnell 頭像

Steven Snell - Group Interview: Expert Advice For Students and Young Web Designers

Our readers have requested that Smashing Magazine conduct an interview with industry leaders on issues that are relevant to students and those just starting off in their design career.With the help

Community , workflow , Clients , Opinion Column , General

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Kristin Wemmer - Starting Out Organized: Website Content Planning The Right Way

Sometimes called information architecture” or “IA planning”, this step doesn’t find a home easily in many people’s workflow. But rushing on to programming and pushing pixels makes for content that l

Clients , cms , Web Design , Content Strategy

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Scott Hurff - Prototyping For Better Products, Stronger Teams And Happier Clients

As mobile designers, we have a stark decision to make: do we spend time learning new tools and changing our design processes to create our own transitional interfaces, or are the tools that we’ve be

mobile , Teams , Clients , ux , Prototyping , User Interaction , Business

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stevensnell 頭像

Steven Snell - Expert Advice For Students And Young Web Designers

Our readers have requested that Smashing Magazine conduct an interview with industry leaders on issues that are relevant to students and those just starting off in their design career. With the h

workflow , Education , Clients , Career

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Jonathan Wold - Stop Writing Project Proposals

After several grueling days I had finally finished the proposal. I sent it off and waited for a response. Nothing. After a few weeks, I discovered that they were “just looking”. Despite the urgency

workflow , Project Management , Clients , Business

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Jeremy Girard - How To Sell Responsive Web Design To Clients

Designing and developing websites that work well on mobile devices is an important aspect of the work we do on today’s Web. This importance is reflected in the conversations I have with clients, alm

workflow , Clients , Income , Business

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Thomas Joos - Involving Clients In Your Mobile Workflow

A lot of mobile-minded talented folks across the globe produce great work, but yet sometimes you still hear many of them complain about their relationships with their clients. They often mention fee

workflow , mobile , Planning , Clients , Business

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paul-boag 頭像

Paul Boag - Are Your Internal Systems Damaging Your Business?

The internal systems of many organizations have shocking user interfaces. This costs companies in productivity, training and even the customer experience. Fortunately, we can fix this. "How come I

workflow , Teams , Clients , Business

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Jeff Gardner - Client Strategy For Successful Relations

Let’s face it. Some days, you want to just fire your clients. You go through one too many comps, iterations or edits and you’ve had enough. It has happened to everyone at least once and I’d be lying

Clients , Communication , Income , Business

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Elizabeth Gast - What I Wish Someone Had Told Me About Freelancing

I’ve been freelancing as a brand identity artist for about a year now and there are some things I have learned along the way. I researched a lot of articles about freelancing but all of them tended

Clients , Career , Business

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Lea Verou - But The Client Wants IE 6 Support!

Is this really the issue? Are our clients incapable of understanding these things? Is the problem that our clients don’t “get” the Web and need to be educated? I don’t think so. We got ourselves int

workflow , Bugs , Clients , coding , Discussions , Opinion Column

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Paul Boag - All You Need To Know About Customer Journey Mapping

“Stories have defined our world. They have been with us since the dawn of communication, from cave walls to the tall tales recounted around fires. They have continued to evolve, with their purpose r

User Research , Clients , ux , Customer Service , Business

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Paul Boag - Designing With Your Clients

We have all known the pain of a client interfering in the design process. Phrases like “Make the logo bigger” and “Put that above the fold” have become a running joke in the web design community. I

workflow , Clients , Business

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Brian D. Armstrong - How To Communicate Design Decisions To Clients?

You may have noticed that in certain business and marketing circles there exists a “backlash” against the design community. Despite the rise of attractive, user-friendly solutions, in such circles u

Clients , Process , Guidelines , Business

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Paul Boag - Why Account Managers Shouldn’t Prevent Designers From Speaking To Clients

Working as a web designer can suck sometimes. This is especially true when you don’t get to work alongside the client. Unfortunately, this scenario is more common than you would think. Many organiza

Project Management , Teams , Clients , Business

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Cameron Chapman - Web Design Questionnaires, Project Sheets and Work Sheets

It’s nearly impossible to provide an accurate quote to a prospective Web design client without first gathering information about what that particular client needs. Some designers do this in either a

Clients , Downloads , templates , Checklists , Web Design , Design , Business

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Kat Neville - What Makes A Great Cover Letter, According To Companies?

Ah, the dreaded cover letter. Boring to write, difficult to get right, and you’re usually preoccupied by other things (such as the portfolio and resume, which are also really important). Unfortunate

Graphic Design , Clients , Interviews , Career , Design , Business

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Cassie McDaniel - Forget The Job Title And Start Designing For Digital Products

In digital culture, we are beginning to think of our output as products and of our clients as users. “Products” might be websites, apps or communities, and they might be created by startups, agencie

Clients , Web Design , Product Strategy , Design , Business

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